Hugo, Fantastic post and very appropriate. The point that people matter most is spot-on; it’s a message I constantly reiterate in my talks, articles and discussions with senior executives in client businesses. Many organizations continue to fall into the trap of...
Mickey, These are great points you raise here, which I agree with entirely. I’d add 3 more: (a) Unclear or poorly-defined goals: The objectives of many change initiatives are often poorly-defined. Even as I write, I’m supporting a client with a Procurement change...
