The Best Change Agents Are Organizationally Savvy

Many of us are change agents in our jobs in some ways—whether we’re project leaders, supply chain professionals, product managers or work in some other functional area. You don’t have to be leading a defined change management programme or business improvement project...

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Procurement Processes Should be Enablers, Not Inhibitors

I’ve frequently expounded the importance of the softer elements of organizational success—the intangible factors like culture, leadership, attitudes, and behaviours which typically differentiate top-notch Procurement functions from the mediocre. But this in no way...

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How to Fix Ineffective Processes

My shock and disbelief must have shown on my face. Paul burst into laughter as he stood beside me while I read the e-mail. I re-read it a couple of times to confirm that I hadn’t misread it. But I hadn’t. The instructions were quite clear and succinct: “Hi Paul, you...

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Have You Found Your “L” Spot?

Something is afoot in the business world. Over the last year or so I have noticed an ever- increasing number of companies claiming to operate “LEAN”. Some even have “LEAN implementation” as one of their strategic objectives. This trend can be seen even in the jobs...

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