Sometimes, when an organization needs radical change, the people who least realize it are the people inside the organization—the leaders and employees who themselves are the “molecules” of the organization. It’s one of the fascinating conundrums of organizational...
The past year proved to be an annus horribilis for Boeing, the aircraft manufacturer that has been making headlines for all the wrong reasons. I sympathize with the employees, especially the rank and file. Same with the organizations associated with the brand—except...
“But I’ve served this company for many years! And very few people here have the experience that I have … All the projects that I’ve worked on and the improvements I’ve helped deliver …,” he tailed off into silence, as his thoughts and emotions swept him into a...
Stakeholder management is at the heart of product managers’ jobs. Yet many product managers struggle with it tirelessly. In fact, “difficult stakeholders” is one of the biggest frustrations for most product managers. Sometimes, it feels like you just can’t strike the...
Poor Boeing. Last year was an annus horribilis for the aircraft manufacturer, with the company making headlines for all the wrong reasons. I sympathize with the employees. I know from personal experience how awful it can be when a business is facing tough times like...